Paid Internship a SEU as a Call Center Operator
11 მარტი, 2022
Georgian National University SEU is pleased to announce a paid internship for the position of a call centre operator at the Student Affairs Department.
- Location: 9 Tsinandali St. Tbilisi, Georgia
- Salary: 300 GEL
- Internship duration: 3 months
- Work schedule: Part-time job
- Number of vacancies: 1
Main duties and responsibilities:
- Answering all incoming phone calls (giving counselling to students and other interested individuals and directing them to the appropriate service, if necessary);
- Making outgoing phone calls and providing information to students, academic staff and other interested individuals;
- Monitoring the information field in the educational database and responding to incoming messages on a daily basis;
- Identifying potential issues and timely providing information to the relevant service;
- Replying to messages sent on social networking sites.
Qualification requirements:
- Education: Undergraduate or graduate student;
- Foreign languages: Command of English at B2 level;
- Computer programs: MS Office at user level.
Personal skills:
- Ability to engage into verbal communication;
- Conflict management abilities;
- Ability to focus on details;
- Ability to manage time effectively;
- Ability to collect information;
- Ability to analyze information/data;
- Ability to work in a busy work environment.
Selection stages:
- CV selection stage;
- Individual interview.
Interested persons are welcome to send their CV and motivation letter to [email protected] by March 27, 18:00. Please put the title of the position in the subject field, otherwise, your candidacy will not be considered.